PRIVACY POLICY
At mandela-tribute.com, we are committed to preserving the privacy, integrity, and security of your personal data. This Privacy Policy outlines how we collect, process, and protect your data in accordance with applicable privacy legislation, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We recognize the importance of transparency and uphold the highest standards of data protection.
1. SCOPE OF POLICY AND DATA CONTROLLER ROLE
This Privacy Policy applies to all personal data collected via mandela-tribute.com. As the data controller, mandela-tribute.com determines the purposes and means by which any personal data is processed. By accessing or using our website or services, you acknowledge and consent to the practices described herein. This policy governs all data processing activities performed in our capacity as data controller.
2. CATEGORIES OF DATA PROCESSED
We collect and process the following categories of personal data depending on how you engage with mandela-tribute.com:
a) Usage Data
Includes information about how you interact with our site, such as your browser type, IP address, pages viewed, session duration, and referring website.
b) Account Data
Collected when you register for an account or create a profile. Includes name, postal address, email, telephone number, and any other identifying information provided during registration.
c) Profile Data
Includes preferences, interests, purchasing behavior, event participation, and information used to personalize your experience on mandela-tribute.com.
d) Communication Data
Includes any contact history or support requests you send to us, such as via the contact forms, emails, or customer service chat.
e) Technical Data
Captures your device information, operating system, hardware identifiers, browser plug-ins, and other relevant system configuration data for compatibility and system analysis.
f) Transaction Data
Encompasses information related to payments and order fulfillment, including billing details, delivery addresses, and purchase history where applicable.
g) Preference Data
Includes information relating to your marketing consents, topic interests, cookie preferences, and opt-in/opt-out settings.
3. LEGAL BASES FOR PROCESSING
We rely on several legal grounds for processing your personal data:
– Contractual Necessity: Data required to perform our services to you, such as fulfilling a product order or delivering access to content.
– Legitimate Interests: Where processing is necessary for the operation of mandela-tribute.com, to improve user experiences, and to secure our systems, provided such interests are not overridden by your rights.
– Consent: Where you have provided explicit permission for specific data processing activities, including certain marketing communications and cookies.
– Legal Obligations: Where required to comply with legal obligations or to protect vital interests.
4. YOUR RIGHTS
Under applicable data protection laws, you have comprehensive rights in relation to your personal information:
– Right of Access: You can request a copy of the personal data we hold about you.
– Right to Rectification: You have the right to correct inaccurate or incomplete data.
– Right to Erasure: Also known as the “right to be forgotten,” you may request deletion of your data under certain conditions.
– Right to Restrict Processing: You can limit how we use your data under specific circumstances.
– Right to Data Portability: You are entitled to receive your personal data in a structured, commonly used format.
– Right to Object: You may object to the processing of your data on grounds relating to your particular situation where we base our processing on legitimate interest, or to direct marketing.
To exercise any of these rights, please contact us at: [email protected].
5. SECURITY MEASURES
We implement appropriate technical and organizational measures to safeguard your data. These include but are not limited to industry-standard encryption for data-in-transit and at rest, access control protocols, secure hosting environments, routine security audits, employee training on data protection, and regular system backups to protect against unauthorized access, loss, or alteration.
6. INTERNATIONAL TRANSFERS
Where we transfer your personal data to countries outside the European Economic Area (EEA) or California, such transfers will be secured through legally recognized mechanisms including Standard Contractual Clauses or binding corporate rules. We only transfer data to jurisdictions that offer adequate levels of data protection or where appropriate safeguards have been put in place.
7. DATA RETENTION
We retain personal data only for as long as necessary for the purposes set out in this policy, in line with applicable legal and regulatory requirements:
– Usage and Technical Data: 12 months for analytics and troubleshooting.
– Account and Profile Data: Retained while the account is active and up to 24 months after account closure.
– Communication Data: 24 months from the last contact.
– Transaction Data: Up to 7 years for accounting and legal compliance.
– Preference Data: Until you withdraw your consent or change your preferences.
8. COOKIE POLICY
mandela-tribute.com uses cookies and similar technologies to enhance user experience and collect analytics data. Cookies fall under the following categories:
– Essential Cookies: Necessary for website functionality and security.
– Functional Cookies: Allow customization and remember user preferences.
– Analytical Cookies: Track user behavior to help us improve the site.
– Performance Cookies: Collect usage metrics to maintain efficient performance.
9. COOKIE MANAGEMENT & COMPLIANCE
By accessing mandela-tribute.com, you are presented with a cookie consent banner. You may choose to accept all cookies or manage your preferences. You can also modify your cookie settings directly in your browser at any time. We honor all opt-out and “Do Not Sell My Personal Information” requests as required under the CCPA.
10. CHILDREN’S PRIVACY
Our services are not directed to children under the age of 13, and we do not knowingly collect personal data from minors. If it becomes known that we have received personal information from a child without verifiable parental consent, that information will be deleted.
11. POLICY UPDATES
We may revise this Privacy Policy periodically in response to legal, regulatory, or operational requirements. In such cases, any significant changes will be communicated clearly and directly to users where possible. Continued use of mandela-tribute.com following updates constitutes acknowledgment of the revised policy.
12. CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing activities, please contact us at:
Email: [email protected]
Website: https://mandela-tribute.com
We are fully committed to compliance with privacy regulations including the GDPR and CCPA. Your privacy and trust are of paramount importance to us. Please reach out with any concerns.